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Dokan Seller Verification – Admin Settings

Dokan Seller Verification add-on benefits the market by connecting seller social profiles to their storefront and also tell customers that the seller has a verified address and contact number. With these added to the store, customers will be more comfortable trusting your sellers.

We are breaking this process in several steps to make the workflow easier for you.

Step 1: Admin installs the plugin.

Step 2: Admin configures social site API.

Step 3: Admin configures sms gateways.

Step 4: Admin adds the widget from the backend to the storefront.

Step 5: Now admin is able to receive verification requests from sellers.

Step 6: Seller completes address or ID verification.

Step 7: Admin approve/disapprove step 6. If approves then step 7.

Step 8: Seller connects social profiles or Seller inputs Cell phone number for verification.

Admin – Configuration


This add-on installs simply like any other WordPress plugin. Just head over to wp-admin > plugins > Add New > Upload Plugin > Choose File and select the .zip file just downloaded from your account. Hit Open and Install Now.

Click Activate and you’re done!

After successfully installing and activating the add-on, you will find two new tabs- Seller Verification and Verification SMS Gateways in the Dokan > Settings panel. This is where the admin needs to work.

seller verification dashboard backend

Creating the API keys

Go to wp-admin > Dokan > settings > seller verification. This page contains the fields to populate the app details for the respective social sites. If you do not have one, you may follow the resources listed below. Or, the tab itself has links marked as “Create an App” to the app creation page to the social sites.

Remember, you have to use the store redirect URL given in app the page for the apps to avoid errors.

Take this blog post as a guide on how to configure your social app.

For example, this is how the app looks like for Facebook.

Inserting the API keys

Now Paste the App ID and Secret like this in the Dokan > Settings > Seller Verification panel.

NOTE #1: If you are still having error messages then you just need to provide a “oAuth” link (provided in the seller verification page) for Facebook. This is also the same for other apps.

Adding the Widget

Admin should add the Dokan Verification widget to the Store page or the verification will not display on the store front. Go to wp-admin > Appearances > Widgets and add drag the widget into the Store panel to the top right. Please note that the verification widget only appears on the storefront and no other pages.

Approving Verification Requests

ID and Address verification do no require anything to be configured. So, it works straight out of the box.To approve or reject seller ID verification or address verification requests go to WP-Admin > Dokan > Seller Verification.

seller verification approval
Seller verification approval

Setting up SMS Gateways for Verification

Admin – Configuration

The add-on also has a feature to send SMS to verify the contact number of the seller and match it with his profile. Go to wp-admin > Dokan > settings > SMS verification. In this tab, you have the all the required fields to populate from the service provider once you have registered with them. Everything else is plain and simple.

The SMS system works through a 3rd party SMS gateway provider, who will white label your SMS’s and send automatic messages to the seller’s phone.

It is totally optional and will not send more than 1 SMS, only when you want it to verify. So you do not have to worry about SMS charges.

We have implemented two famous SMS gateway service providers, Nexmo and Twilio. Any of them can be used considering your needs and user base. Even you can have accounts with both providers and place the credentials and switch anytime between them.

Translation Text Domain

You have to rename the .mo file according to this format for translating: pluginname-languagecode_countrycode.mo
for this extension, just rename the .mo and .po file to the following –
For example, in case of French Language, the code will be- dokan-verification-fr_FR.mo
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