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Common Questions

Q. I get the message: “I don’t know how to edit this post, I don’t have the form ID”

Ans: When you create a post with the new version of WP User Frontend, a form ID is being attached to that post. It’s needed because you might have 10 forms and it doesn’t know which form should be used to edit that post.

For this problem with older posts, one thing you need to do. If you go to those posts edit screen in the back-end, you’ll see a meta box “WPUF Form”, select the form that should be used to edit the form.

Q. Where does the user registration and profile information saves?

Ans: It’s just the standard user meta fields. They are saved with meta_key you provide. You can pull the information by this: <?php echo get_user_meta( $user_id, 'meta_key', true ); ?>

Q. How do I show the images/files in my theme?

Ans: Just use this snippet:

$images = get_post_meta( $post->ID, 'mey_key_name' );

if ($images) {
foreach ($images as $attachment_id) {
$thumb = wp_get_attachment_image( $attachment_id, 'thumbnail' );
$full_size = wp_get_attachment_url( $attachment_id );

printf( '<a href="%s">%s</a>', $full_size, $thumb );
}
}

Q. What if I buy the personal package and use it on unlimited site?

Ans: You can do that, we’ll not restrict you to use it on several sites. But depending on the package you purchase, you are given a license code. The license code is necessary for receiving auto updates and support. If you use it on multiple sites, you’ll not receive any further updates and support.

Q. Whats the facility of the developer package?

Ans: Using the developer package, you can use it on unlimited sites, priority support and free add-ons.

Q. Whats the license of WP User Frontend PRO?

Ans: We are using the same licensing policy as WordPress offers, GPLv2 (or later).

Q. What happens after 1 year period?

Ans: You are buying the plugin with 1 year free support and updates. After 1 year, depending on your purchased package, to get update and support again, you’ve to renew your license each year. The renewal fee is same as the plugin’s actual price.

Q. Can admin assign a subscription pack to a user manually?

Ans: Admins can manually assign subscription packs to a user from the backend of WordPress. However, admins are unable to assign any recurring subscription pack (a subscription pack that renews at the end of a predefined cycle) to a user. This is because the payment gateway must be instructed to charge the user at the end of their billing cycle and manually assigning a subscription pack to a user will make that impossible. So in essence, admins can manually assign any subscription pack to a user except the recurring subscription packs.

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